Shipping Policy

Thank you for shopping with BabyRoo. We are proud to be an Australian-owned small business and work with trusted global manufacturing partners to deliver quality baby products directly to your door.

Order Processing

Orders are typically processed within 1–3 business days after being placed.

Please note that orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location.

Australia:
7–14 business days

International Orders:
10–20 business days

While most orders arrive within the estimated timeframe, shipping delays may occasionally occur due to customs, carrier delays, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, BabyRoo may offer free shipping promotions which will be clearly indicated on the website.

Shipping Delays

While we work hard to ensure orders arrive as quickly as possible, BabyRoo cannot guarantee delivery times and is not responsible for delays caused by:

• Customs processing
• Postal service disruptions
• Weather or external factors outside of our control

Incorrect Addresses

Please ensure that your shipping address is entered correctly at checkout. BabyRoo is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact our support team.

Email: support@babyroo.com

Our team typically responds within 24–48 hours.